Effective as of 2025, these Terms and Conditions outline the rights and responsibilities of users when accessing or utilizing the ticketvoyage platform. By using our services, you agree to abide by the terms described below. ticketvoyage provides an online platform that allows users to search for and book train and flight tickets. Our goal is to offer a seamless, user-friendly experience that simplifies travel planning. As an intermediary between customers and travel service providers, we facilitate bookings and payment processing but do not operate trains, flights, or any other transportation services directly.
When using our platform, users are required to provide accurate and complete information during the booking process. This includes personal details such as your name, contact information, and payment credentials. Failure to provide accurate details may result in delays, failed bookings, or additional charges. Upon successful payment, you will receive a booking confirmation via email, which serves as proof of your reservation. Payments are processed securely through our trusted gateways, and all charges are displayed transparently, including any applicable taxes or fees.
ticketvoyage offers flexible cancellation and refund options in accordance with the policies of the respective airline or rail provider. While we facilitate the cancellation process, any fees or conditions imposed by the provider are beyond our control. Refunds, where applicable, are processed within the provider’s specified timeline. Users are encouraged to review cancellation policies carefully before making bookings. Our dedicated customer support team is available 24/7 to assist with booking modifications, cancellations, or general inquiries. We strive to ensure that every interaction with our platform is as seamless and enjoyable as possible.
ticketvoyage makes every effort to ensure the accuracy and availability of its services, but we cannot guarantee uninterrupted access to the platform. Technical issues, maintenance, or disruptions caused by third-party providers may occasionally affect service delivery. As a result, we cannot be held liable for delays, cancellations, or other disruptions related to train or flight schedules. Users are also reminded to use the platform responsibly and in compliance with all applicable laws and regulations. Any unauthorized use of ticketvoyage’s content, including copying or distributing materials, is strictly prohibited and may result in legal action.
For further assistance or inquiries regarding these Terms and Conditions, please contact us. Thank you for choosing ticketvoyage as your trusted travel partner. We are committed to making your travel planning experience as simple, convenient, and reliable as possible